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Management of Environmental Safety and Cleaning in Hospitals

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"last update: 20 March  2025"                                                                                                         Download Guideline

- Recommendations

Recommendations

Clean housekeeping surfaces (e.g., floors, tabletops) on a regular basis, when spills occur, and when these surfaces are visibly soiled (Good practice statement)

Clean and disinfect environmental surfaces on a regular basis (e.g., daily, three times per week) and when surfaces are visibly soiled (Good practice statement)

Follow manufacturers’ instructions for proper use of disinfecting (or detergent) products -such as recommended use-dilution, material compatibility, storage, shelf-life, and safe use and disposal (Good practice statement)

Clean walls, blinds, and window curtains in patient-care areas when these surfaces are visibly contaminated or soiled. (Good practice statement)

Prepare disinfecting (or detergent) solutions as needed and replace these with fresh solution frequently (e.g., replace floor mopping solution every three patient rooms or hourly), according to the facility’s policy (Strong recommendation, Moderate grade evidence)

Decontaminate mop heads and cleaning cloths regularly to prevent contamination (e.g., launder and dry at least daily). (Good practice statement)

Detergent and water are adequate for cleaning surfaces in nonpatient-care areas (e.g., administrative offices). (Good practice statement)

Do not use high-level disinfectants/liquid chemical sterilant for disinfection of non-critical surfaces. (Strong recommendation, Moderate grade evidence)

Disinfect noncritical surfaces with an EDA and/or MoHP -registered hospital disinfectant according to the label’s safety precautions and use directions (Conditional recommendation, Moderate grade evidence)

Do not use disinfectants to clean infant bassinets and incubators while these items are occupied. If disinfectants are used for the terminal cleaning of infant bassinets and incubators, thoroughly rinse the surfaces of these items with water and dry them before these items are reused. (Strong recommendation, Moderate grade evidence)

Promptly clean and decontaminate spills of blood and other potentially infectious materials. (Strong recommendation, Moderate grade evidence)

For site decontamination of spills of blood or other potentially infectious materials (OPIM), implement the following procedures. Use protective gloves and other PPE (e.g., when sharps are involved use forceps to pick up sharps and discard these items in a puncture-resistant container) appropriate for this task. Disinfect areas contaminated with blood spills using an EDA and/or MoHP -registered tuberculocidal agent, (Conditional recommendation, Moderate grade evidence)

If sodium hypochlorite solutions are selected use 1000 ppm to decontaminate nonporous surfaces after a small spill (e.g., <10 mL) of either blood or OPIM. If a spill involves large amounts (e.g., >10 mL) of blood or OPIM, or involves a culture spill in the laboratory, use 5000 ppm for the first application of hypochlorite solution before cleaning in order to reduce the risk of infection during the cleaning process in the event of a sharp injury. Follow this decontamination process with a terminal disinfection, using 1000 ppm of sodium hypochlorite. (Strong recommendation, Moderate grade evidence)

If the spill contains large amounts of blood or body fluids, clean the visible matter with disposable absorbent material, and discard the contaminated materials in appropriate, labeled containment. (Conditional recommendation, Moderate grade evidence)

Use protective gloves and other PPE appropriate for this task (site decontamination of spill). (Conditional recommendation, Moderate grade evidence)

An EDA and/or MoHP-registered sodium hypochlorite product is preferred, but if such products are not available, generic versions of sodium hypochlorite solutions (e.g., household chlorine bleach) can be used. (Good practice statement)

Do not perform disinfectant fogging for routine purposes in patient-care areas. These refer to spraying or fogging of chemicals (e.g., formaldehyde, phenol-based agents, or quaternary ammonium compounds) as a way to decontaminate environmental surfaces or disinfect the air in patient rooms. (Strong recommendation, Moderate grade evidence)

Other Disinfection Methods

Hydrogen peroxide vapour disinfection is not recommended as a routine adjunct in healthcare facilities as the evidence of added value compared with conventional cleaning and disinfection is not well established (Strong recommendation, , weak grade evidence)

Ultraviolet light disinfection, ultraviolet light in combination with sodium hypochlorite and other approaches to healthcare environment disinfection are not recommended as routine adjuncts in healthcare facilities as the evidence of added value compared with conventional cleaning and disinfection is not well established. (Strong recommendation, weak grade evidence)

The use of surfaces, fittings or furnishings containing materials with antimicrobial properties in healthcare facilities is not recommended as the evidence of added value compared with conventional cleaning and disinfection is not well established. (Strong recommendation, weak grade evidence)


➡️Remarks

The determination of environmental cleaning procedures for patient care areas, including the cleaning frequency, method, and process, should be based on the risk of pathogen transmission.

This risk is a function of the:

● Probability of contamination: Heavily contaminated surfaces and items require more frequent and thorough environmental cleaning than moderately contaminated surfaces, which in turn require more frequent and rigorous environmental cleaning than lightly or non-contaminated surfaces and items.

● Vulnerability of the patients to infection: Surfaces and items in care areas containing vulnerable patients (e.g., immunosuppressed) require more frequent and rigorous environmental cleaning than surfaces and items in areas with less vulnerable patients.

● Potential for exposure (i.e., high-touch vs low-touch surfaces): High-touch surfaces (e.g., bed rails) require more frequent and rigorous environmental cleaning than low-touch surfaces (e.g., walls).

➡️Every facility should develop cleaning schedules, including:

▪️ Identifying the person responsible.

▪️  The frequency.

▪️   The method (product, process).

▪️   Detailed standard operating procedures for environmental cleaning of surfaces in every type of patient care area.

➡️General environmental cleaning techniques

▪️   For all environmental cleaning procedures, always use the following general strategies:

a.    Proceed from cleaner to dirtier.

Proceed from cleaner to dirtier areas to avoid spreading dirt and microorganisms. Examples include:
▪️  During terminal cleaning, clean low-touch surfaces before high-touch surfaces.
▪️ Clean patient areas (e.g., patient zones) before patient toilets
▪️   Within a specified patient room, terminal cleaning should start with shared equipment and common surfaces, then proceed to surfaces and items touched during patient care that are outside of the patient zone, and finally to surfaces and items directly touched by the patient inside the patient zone (annex 1.).
▪️  In other words, high-touch surfaces outside the patient zone should be cleaned before the high-touch surfaces inside the patient zone.
▪️Clean general patient areas not under transmission-based precautions before those areas under transmission-based precautions.
 
b.    Proceed from high to low (top to bottom)
Proceed from high to low to prevent dirt and microorganisms from dripping or falling and contaminating already cleaned areas. Examples include:
●      Cleaning bed rails before bed legs.
●      Cleaning environmental surfaces before cleaning floors.
●      Cleaning floors last to allow collection of dirt and microorganisms that may have fallen.


c.     Proceed in a methodical, systematic manner.

Proceed in a systematic manner to avoid missing areas—for example, left to right or clockwise (annex 2.). In a multi-bed area, clean each patient zone in the same manner—for example, starting at the foot of the bed and moving clockwise.

 

d.    For all environmental cleaning procedures, these are the best practices for environmental cleaning of surfaces.

●      Use fresh cleaning cloths at the start of each cleaning session (e.g., routine daily cleaning in a general inpatient ward).

●      Change cleaning cloths when they are no longer saturated with solution.

●      For higher-risk areas, change cleaning cloths between each patient zone (i.e., use a new cleaning cloth for each patient bed). For example, in a multi-bed intensive unit, use a fresh cloth for every bed/incubator.

●      Ensure that there are enough cleaning cloths to complete the required cleaning session.

●      Never double-dip cleaning cloths into portable containers (e.g., bottles, small buckets) used for storing environmental cleaning products (or solutions).

●      Never shake mop heads and cleaning cloths-it disperses dust or droplets that could contain microorganisms.

●      Never leave soiled mop heads and cleaning cloths soaking in buckets.

 
Recommended Frequency, Method and Process for Spills of Blood or Body Fluids
·       Area: Any spill in any patient or non-patient area
·       Frequency: Immediately, as soon as possible
·       Method of clean and disinfect:
o   Do not use combined detergent-disinfectant product.
o   Use intermediate level disinfectant.
·       Process:
 
 
Additional ideal properties
For cleaning products:
●      Efficacious: Should remove dirt, soil, and various organic substances.
●      Environmentally friendly: Should not cause environmental pollution upon disposal; biodegradable.
 
Products for environmental cleaning
●   Prepare cleaning and disinfectant solutions according to manufacturer's instructions. Preparing higher-strength concentrations or diluting beyond recommendations may pose unnecessary risk to patients, staff, visitors, and the environment.
●   Ensure that environmental cleaning products selected do not damage the surfaces and equipment to be cleaned and disinfected.
●   Always prepare environmental cleaning products in designated environmental cleaning services areas (i.e., a dedicated, secured space not used for any other purposes).
●   Provide training and simple instructions (e.g., standard operating procedures (SOPs)) for preparing solutions according to manufacturer's instructions.
●   PPE might be required for preparation of solutions, particularly for disinfectants (e.g., sodium hypochlorite). Consult the product's safety data sheet (SDS) for the required PPE.
●   Standardized containers (for measuring solutions) and easy to use pictorial job aids (e.g., posters) should be used for preparation of solutions
●   Solutions are generally batch prepared in large containers, which are then transferred to smaller, portable containers (e.g., bottles, buckets) for daily cleaning procedures. Solutions can also be prepared directly into buckets for environmental cleaning of floors if a standard-sized bucket is available.
●   All containers used for storing solutions of environmental cleaning products should:
−  Be clean, clearly labeled, and have an expiration date based on the manufacturer's instructions for stability.
−  Be thoroughly cleaned and dried before refilling.
−   Never be topped up—use them until the indicated expiration date (after which it should be disposed) or until the container is empty, whichever comes first.
 
Cleaning products
−   Cleaning products include liquid soap, enzymatic cleaners, and detergents. They remove organic material (e.g., dirt, body fluids) and suspend grease or oil. This is done by combining the cleaning product with water and using mechanical action (i.e., scrubbing and friction).
−  For most environmental cleaning procedures, select neutral detergents (pH between 6 and 8) that are easily soluble (in warm and cold water).
−  Disinfectants are only for disinfecting after cleaning and are not substitutes for cleaning unless they are a combined (one step) detergent-disinfectant product by manufactures.
−  Do not use a combined (one-step) detergent-disinfectant product (instead use a two-step process) when performing environmental cleaning for:
●  C. difficile
●  Spills of blood or bodily fluids
−      Before disinfecting, use a cleaning product to remove all organic material and soil.
−  Low-level disinfection is generally adequate for environmental cleaning procedures, but there are specific cases where intermediate-level disinfection with sporicidal properties (e.g., C. difficile) is required.
−   Common low- and intermediate-level disinfectants that can be used for environmental surfaces in healthcare settings include:
·   Quaternary ammonium compounds.
·    Alcohol (ethyl or isopropyl).
·   Chlorine releasing agents (e.g., bleach).
·   Improved hydrogen peroxide.
 
−   Cleaning for C. difficile (spore-forming): Two-step process required
o   Rigorous mechanical cleaning process (e.g., using friction).
o   Disinfectant with sporicidal properties, for example:
1.    Sodium hypochlorite solution (e.g., 1,000ppm or 5,000ppm).
2.    Enhanced hydrogen peroxide at 4.5%.
Do not use these cleaning supplies and equipment for disinfection of environmental surfaces and noncritical patient care equipment:
● Brooms and dry mops.
● Fumigators (and fumigation) and disinfectant fogging.
● Spray bottles: Use squeeze bottles instead.
Reprocessing of environmental cleaning supplies and equipment:
● Send all reusable supplies and equipment (e.g., buckets, rubber gloves) for reprocessing:
o   Directly after use in a transmission-based precaution area.
o   When soiled with blood or body fluids.
● Thoroughly clean, disinfect, and rinse equipment such as buckets and containers whenever solution is replaced and daily. Store them upside down to allow complete drying.
● Launder mop heads, floor cloths, and soiled cleaning cloths at least daily (e.g., at the end of the day) and allow them to fully dry before storage and reuse.
● Reprocess all reusable supplies and equipment in a dedicated area that is not used for other purposes (i.e., reprocessing of cleaning equipment should never be conducted in handwashing sinks).
● Reprocess (e.g., launder) all reusable supplies and equipment according to manufacturer's instructions.
● Manual reprocessing steps: If manufacturer's instructions are not available, use this general process to manually reprocess reusable supplies, equipment, and PPE:
o   Immerse in detergent solution and use mechanical action (e.g., scrubbing) to remove soil.
o   Disinfect by:
▪  Fully immersing the items in boiling water or
▪  Fully immersing the items in disinfectant solution for the required contact time and rinsing with clean water to remove residue.
o   Allow to fully dry:
▪   Lay items to dry in a clean and dry area to prevent recontamination.
▪  Position mops with the head up to allow the mop head to fully dry.
o   All reusable supplies and equipment should be well maintained, clean, and in good repair. Regularly inspect and replace or repair all reusable equipment when needed. Develop a facility monitoring and maintenance schedule that clearly documents reusable supplies and equipment, frequency of inspection, and responsible staff.
1.1  Indicators for Monitoring
key performance indicators (KPIs) for monitoring environmental cleaning and disinfection in healthcare settings: These KPIs can provide comprehensive insights into the effectiveness of cleaning and disinfection practices and help identify areas for improvement in infection prevention and control.
1.1.1  Audit Score of Cleaning Quality
●  Definition: Quality rating from regular audits assessing thoroughness of cleaning.
●  Measurement Method: Routine environmental cleanliness audits using standardized checklists.
1.1.2  Cleaning Compliance Rate
●  Definition: The percentage of cleaning and disinfection tasks completed according to schedule.
● Formula: (Number of completed cleaning tasks / Total scheduled cleaning tasks) x 100
1.1.3  High-Touch Surface Compliance Rate
●  Definition: The percentage of high-touch surfaces (e.g., doorknobs, light switches) that receive cleaning and disinfection at recommended frequencies.
●  Formula: (Number of high-touch surfaces cleaned / Total high-touch surfaces identified) x 100
 
1.1.4  Disinfection Efficacy Rate
●  Definition: The effectiveness of disinfectants in reducing microbial load on surfaces.
● Measurement Method: Use of microbial culture testing or ATP (adenosine triphosphate) swabs before and after cleaning.
 
1.1.5  Staff Training Compliance Rate
●   Definition: The percentage of cleaning and disinfection staff who have completed required infection prevention and control training.
●   Formula: (Number of staff trained / Total cleaning staff) x 100
 
1.1.6  Feedback Score on Cleanliness (Patient and Staff Feedback)
●   Definition: Score from patient and staff satisfaction surveys regarding perceived cleanliness of the environment.
●   Measurement Method: Survey analysis.
 
1.2   Plan to Update this National Clinical Guideline
This guideline will be reviewed and updated when new evidence emerges that is likely to influence the recommendations.
 

o   Wear appropriate PPE. (annex 3. ) towels, cloths, or absorbent granules (if available) that are spread over the spill to solidify the blood or body fluid (all should then be disposed as infectious waste).

o   Clean thoroughly, using neutral detergent and warm water solution.

o   Disinfect by using a facility-approved intermediate-level disinfectant:

o   Confine the spill and wipe it up immediately with absorbent (paper) Typically, chlorine-based disinfectants 500- 5000 ppm free chlorine (1:100 or 1:10 dilution of 5% chlorine-bleach; depending on the size of the spill) are adequate for disinfecting spills (however, do not use chlorine-based disinfectants on urine spills).

o   Take care to allow the disinfectant to remain wet on the surface for the required contact time (e.g., 10 minutes), and then rinse the area with clean water to remove the disinfectant residue (if required).

Ideal properties for environmental cleaning products

●  For all products used for healthcare environmental cleaning:

o   Nontoxic: It should not be irritating to the skin or mucous membranes of the user, visitors, and patients. Everything being equal, choose products with the lowest toxicity rating.

o   Easy to use: Directions for preparation and use should be simple and contain information about PPE as required.

o   Acceptable odor: It should not have offensive odors to users and patients.

o   Solubility: It should be easily soluble in water (warm and cold).

o   Economical/Low cost: It should be affordable.

For disinfectants:

●  Broad spectrum: It should have a wide antimicrobial range, including those pathogens that are common causes of HAIs and outbreaks.

● Rapid action: It should be fast acting and have a short contact time.

● Remains wet: It should keep surfaces wet long enough to meet recommended contact times with a single application.

● Not affected by environmental factors: It should be active in the presence of trace quantities of organic matter (e.g., blood) and compatible with cleaning supplies (e.g., cloths) and products (e.g., detergents) and other chemicals encountered in use.

● Material compatibility: It should be proven compatible with common healthcare surfaces and equipment.

● Persistence: It should have residual antimicrobial effect on the treated surface.

●  Cleaner: It should have some cleaning properties.

●  Nonflammable: It should have a flash point of more than 65°C (150°F).

● Stability: It should be stable in concentration and use dilution.